GEOOROOD APP Privacy Policy

Effective Date: April 2025 | Version: 1.0

This Privacy Policy (hereinafter referred to as the "Policy") is formulated by Hangzhou Aibili Technology Co., Ltd. (hereinafter referred to as "we" or "the Company") and applies to the GEOOROOD smart pet feeder and its supporting mobile application (hereinafter referred to as the "APP"). This Policy aims to explain how we collect, use, share, and protect your personal information, and ensure compliance with laws and regulations in regions such as China, the European Union (GDPR), the United States (CCPA), and Japan (APPI).

1. Collection and Use of Personal Information

Types of Information Collected

Registration and Account Information: When creating an account, you are required to provide your email address and password, and optionally your mobile phone number. If you use third-party login (such as WeChat or Apple), we will obtain your third-party account information (such as nickname and avatar).

Device and Network Information: Device identifiers (IMEI, MAC address, Android ID, IDFA, etc.), IP address, operating system version, and network status. This information is used to enable remote control, camera functions, and network optimization.

Camera and Microphone Permissions: Camera and microphone permissions are required for real-time video monitoring and two-way voice functions.

Location Information: Wi-Fi network information is collected when binding the device for the first time to detect the network environment where the device is located.

Usage Data: APP operation records, device control logs, and error reports are collected to optimize the service experience.

Legal Basis

Consent: When you actively enable camera, microphone, or location permissions, you are deemed to have consented to the relevant data processing.

Contract Performance: Necessary information is processed to enable core functions such as remote control and device binding.

Legitimate Interests: Used for security monitoring, anti-fraud, and service optimization, without compromising your significant rights and interests.

2. Camera and Video Data Processing

Data Collection: The feeder camera collects real-time video and audio for remote monitoring.

Storage and Transmission: Data is stored locally on the device by default. You can choose to enable cloud storage (which requires separate authorization). The transmission process uses AES-256 encryption to ensure data security.

Deletion and Access: You can delete or download video data at any time through the APP.

3. Data Sharing and Cross-Border Transfers

Third-Party Service Providers

We may delegate data processing to the following third parties:

Service Type Partner Name Privacy Policy Link
Cloud Storage AWS, Alibaba Cloud https://aws.amazon.com/privacy/
Data Analysis Umeng+ https://www.umeng.com/page/policy
Push Service Huawei Push, Xiaomi Push Huawei: https://consumer.huawei.com/cn/privacy/; Xiaomi: https://dev.mi.com/console/doc/detail?
Payment Function Alipay, WeChat Pay Alipay: https://render.alipay.com/p/c/k2cx0tg8; WeChat: https://weixin.qq.com/cn/privacy

Cross-Border Transfers

European Union/EEA: Standard Contractual Clauses (SCCs) are used to ensure data security.

Japan: Comply with the "Personal Information Protection Law." Cross-border transfer of sensitive data requires separate consent.

Within China: Data is stored within China in principle. If data needs to be transferred outside China, it will pass a security assessment or certification.

4. Your Rights

Chinese Users

Right of Access: You can query or export your personal information through the APP.

Right of Rectification: If you find errors in your information, you can apply for correction.

Right to Erasure: Under statutory conditions, you can request the deletion of your data (e.g., after account cancellation).

Right to Withdraw Consent: You can disable permissions or cancel your account at any time without affecting data processing before the withdrawal.

Right to Complain: You can report issues to the Cyberspace Administration of China or our customer service.

European Users

Right to Data Portability: You have the right to obtain and transfer your personal data to another service provider.

Right to Restrict Processing: You can request restrictions on the use of inaccurate or illegally processed data.

Japanese Users

Right to Object: If you object to the purpose of data processing, we will re-evaluate it.

5. Children's Privacy Protection

Age Restriction: The APP is not intended for minors under 14 years of age (China), 16 years of age (EU), or 15 years of age (Japan).

Parental Consent: If the user is a minor, parental consent and assistance are required to manage the account.

6. Data Security Measures

Encryption Technology: TLS 1.2/1.3 is used for data transmission, and AES-256 encryption is used for storage.

Access Control: Only authorized employees can access data, and the principle of least privilege is implemented.

Regular Audits: Security vulnerability scans and compliance assessments are conducted annually.

7. Governing Law and Dispute Resolution

Governing Law: Operations within China are governed by the "Personal Information Protection Law" and the "Cybersecurity Law"; other regions follow local regulations.

Dispute Resolution: In case of disputes, we will first attempt to resolve them through negotiation. If negotiation fails, the dispute will be submitted to the China International Economic and Trade Arbitration Commission for arbitration.

8. Policy Updates and Notifications

Update Mechanism: When the policy is revised, you will be notified through an APP pop-up window or email.

Version History: Each update will indicate the effective date and version number.

9. Contact Us

If you have any questions or complaints, please contact us through the following methods:

Email: office@geoorood.com

Address: Room 302-3, Building 11, Binyao City, Nanyuan Street, Linping District, Hangzhou, Zhejiang Province

Hangzhou Aibili Technology Co., Ltd.

April 2025